Terms and Booking Conditions
1.Contract: Contract is made with WALK
PICOS, registered in Spain as an autonomous trading company,
in the name of the legal owner Rafael Rey, who is responsible
for all operations carried out by the company. It is subject
to Spanish law and the exclusive jurisdiction of Spanish
court. Once we receive your deposit, a confirmation will
be sent out together with an invoice for the amount paid,
at which time a legally binding contract will be created,
subjected to terms and conditions as stated here.
2.Cancellations by customer: If you
wish to cancel your booking, the following refunds will
be available:
- More than 50 days prior to departure: 100%
of the deposit paid.
- Between 30 and 49 days prior to departure:
70% of the deposit paid.
- Between 20 and 29 days prior to departure:
30% of the deposit paid.
- Less than 20 days prior to departure: 0%
of the deposit paid.
The customer can request a transfer to another
date anytime before starting date, and if that happens we
will do our best to arrange it. In case an agreement can
not be reached, we reserve the right to treat it as a cancellation
and to apply cancellation charges as stated before. If you
opt to transfer us your balance before your starting date,
we will always refund the balance to you in case you cancel
your holiday any day prior to the start of your holidays.
Once the holiday is in progress, no refunds will be given
for any activity or walk you decline to take part in.
3.Cancellations by WALK PICOS: We reserve
the right to cancel any holiday up to one month prior to
starting date, in case the minimum number of bookings (four)
is not reached. In this case we will contact you and will
try to come to some arrangement about a possible transfer
to another date. Should you prefer to cancel your holiday
you will be reimborsed 100% of the money already paid plus
any expenses incurred by you as a result of air/ferry ticket
cancellation (including full fare in case of tickets of
the type 'no-refund').
4.First aid: Medical advice and first
aid will be given in good faith and to the best of our ability.
You agree not to take any legal proceedings against us,
for any treatment, advice, information or medicine given
or administered during the holiday.
5.Your booking is accepted on the understanding
that:
- you realize the hazards involved
in this kind of holiday, including injury, disease, loss
or damage to property, discomfort, physical exertion, weather
subject to sudden and unexpected change, being far from
normal medical services and evacuation difficulties if you
are disabled.
- you realize that this kind of holiday is
always open to flexibility, and so no exact itinerary
can be guaranteed prior to the event.
6.Tour leader: You must abide by the
tour leader's decisions and authority. If your health or
conduct appears to be endangering the progress of the group,
you may be excluded from the whole, or part, of the trip
without recourse to any refund.
7.Our liability to you: We will be
under no liability or obligation for any illness or injury
(fatal or otherwise), or damage to personal property or
baggage caused to or suffered by you during your holiday.
8.Force Majeure: We will not pay compensation
for any loss, damage or inconvenience which you suffer or
for the modification, reduction or cancellation of the holiday
arrangements arising out of or consequent upon war, threat
of war, riot, epidemics, strikes, terrorist activity, natural
disasters, adverse weather conditions, fire, transport or
other technical problems or any event or circumstance amounting
to force majeure and/or Act of God.
9.Insurance: We strongly recommend
that you are covered by insurance before starting your holiday.
This insurance must cover personal accident, medical expenses,
loss of effects, repatriation costs and all other expenses
which might arise as a result of loss, damage, injury, delay
or inconvenience. This insurance policy must explicitly
cover mountain walking activities.
10.Price guarantee: We guarantee that
the price of your walking holiday will not be subject to
surcharges once the booking has been confirmed and the deposit
paid.
11.Booking conditions: When you book
with us, you warrant to us that you and any person you might
be booking on behalf of, have read, understood and agree
to be bound by each and all of these booking conditions
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